Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,263 Reviews)
Rating breakdown 121,263 reviews
5 Stars
81,799
4 Stars
21,848
3 Stars
7,392
2 Stars
4,019
1 Star
6,205
85%of customers recommend this product.
(
36,243 out of
42,670)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Frustrated 3
from Seattle WA
Verified Purchase:Yes
For the most part, HRBlock Deluxe is pretty good. However, this year as I had to report Required Minimum Distribution data from my IRA, I found the instructions to be absolutely impossible to follow. Instead of asking me directly about how much I needed to take to satisfy the RMD requirements and how much I actually took, you got into language about "excess accumulations" in my IRA which made no sense.
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RonRa
from Dubuque IA
Verified Purchase:Yes
I couldn't file either Fed or State. Tried 4 chats for help with no resolution. This is worse than Turbotax that I used for years and thought I'd try something new.
Ended up printing the entire return and taking to the post office.
Ended up printing the entire return and taking to the post office.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JM1963
from Langhorne, PA
Verified Purchase:Yes
I've been using H&R Block software for over 10 years. Love it, easy to use and understand, and walks me through the process every time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Decent tax prep, but difficulty with permanency of
on March 13, 2025
Posted by: Billy Bob from Arkansas
from Leawood, Kansas
Verified Purchase:Yes
Works relatively well, but saving has been a problem the last two years. Last year, I saved my work after almost finishing it, then did my daughter's taxes. When I went back to mine, it wasn't there. So I entered all of the data again. I was still waiting to make sure the data di9dn't change from dividends to return of principal, and helped our house guest with her taxes. Of course, I had to start over again, but it went faster, because I was getting good at it. This year, I used spotlight to find my missing tax document.
Pros: Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Just Fine
on March 13, 2025
Posted by: THISISNOTGOOD
from INDIANAPOLIS, INDIANA
Everything went smoothly, except that I have an IP PIN and it was difficult from the instructions to locate where I was to enter the IP PIN. I finally did some research and found it. It might also be helpful to some to explain where to go to get your IP PIN for the current year. (The IRS does not send it in the mail, you have to go to your account,
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: APS4857845u6
from Minnesota
Verified Purchase:Yes
I bought your 2024 version after one of your major competitors badly messed up our taxes (and we don't have any tricky income.) It also (luckily) wouldn't allow us to file electronically because it insisted on updating first, but simply would not do that. So, out of frustration I bought your software and completed our taxes without problems, coming up with reasonable results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from The Villages, Florida
Verified Purchase:Yes
I purchase the H&R Block software every year. The last several years have been the downloaded version.
It's easy to use and actually requires very little thought. If your paying a preparer big bucks, try this, it's what they use.
It's easy to use and actually requires very little thought. If your paying a preparer big bucks, try this, it's what they use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Helpful features
on March 13, 2025
Posted by: Nben73
from Ontario, CA
Helps lessen frustration in tax preparation.
Thorough review before filing and any potential audit.
Thorough review before filing and any potential audit.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock