Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,062 Reviews)
Rating breakdown 121,062 reviews
5 Stars
81,676
4 Stars
21,807
3 Stars
7,374
2 Stars
4,011
1 Star
6,194
85%of customers recommend this product.
(
36,120 out of
42,529)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Mr Gene
from Portage Indiana
Verified Purchase:Yes
I like using your software. Been using it for many years. Keep up the good work.😊
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Sepesak
from Connecticut
Verified Purchase:Yes
Always makes my tax filing experience easy and pain free. Would recommend you anyone. Buying the bundle allows you to file for multiple people which is convenient.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Great software; but failed me on specific task
on March 12, 2025
Posted by: Anonymous
from Herndon, VA
Verified Purchase:Yes
I have been using this product for many years and have been quite pleased with the software and e-file aspect of using it. However, this year I needed a signature from a charity on a tax form and the software gave me the incorrect instructions. Although the software said I could e-file my return and then submit the signed form afterwards, the IRS would not accept my e-file and I had to submit the return manually. Calls to the help desk could not resolve this issue.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: User13579
from Springfield, IL
Verified Purchase:Yes
It’s genially not explicating enough. Additionally I used the download for my investments and ended filing double my dividends and capital gains. I put in the correction using the software, which was a good experience but in the end the software double 1099int and 1099div forms. When I got to the correction screen, because it had a blank form, I thought the download didn’t work. In the end, it left last years forms in there after the download.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Great tax software. I have used the software at least 5 years.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Brestel
Verified Purchase:Yes
The program was very hard to work with compared to TurboTax. I couldn’t view a schedule or the return without printing the whole return. I had to review the entries for accuracy and ended up wasting a lot of paper. I tried using the chat feature and found it as useless.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JSutty
Verified Purchase:Yes
I buy the deluxe every year. Good price and value.
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JimmyJ
from Michigan
Verified Purchase:Yes
A good basic structure & very fair price, but also needs lots of upgrade work. Customers need to be able to print ghe many useful screens that now cannot be printed.Directions need improvement. Many items need to be improved like failure to print the B & D schedules for state instesd of telling the cusiabout their doing it agterwards. Etc.Etc.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock