Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(122,589 Reviews)
Rating breakdown 122,589 reviews
5 Stars
82,630
4 Stars
22,134
3 Stars
7,509
2 Stars
4,070
1 Star
6,246
85%of customers recommend this product.
(
37,045 out of
43,560)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: BubbaMac
Verified Purchase:Yes
Have used this software for many years, no complaints. Easy to use.
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Been using H&R Block Tax Software for decades. It is easy to use and I trust it to complete my tax return correctly and to provide me all the tax deductions I am authorized. I have never had a tax submission returned for incomplete data.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
I have used this program for many years and it has not failed me yet!
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northern Ohio
Verified Purchase:Yes
This is the first year that I ran into an issue. The "interview" was apparently unclear about my having taken RMDs. An apparent incorrect answer on my part showed me owing the IRS over $13,000 in penalties. After wading through every individual form, I found an incorrectly checked box.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Beautiful fields
Verified Purchase:Yes
Have used H&R Block Tax software for over 25 years because of it is easy to use and accurate in its
solution.
solution.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I purchase this about a month ago and am very pleased with the results and easy use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I found it more difficult than the earlier years. I started partially filling it out two times when I attempted to pause it until the next day when I could finish it. I clicked SAVE but both days I lost everything I had completed the previous day. I probably didn't take enough time to study the process. So I decided I would sit down and do the whole process at once when I had enough time. VOILA. I reached the point where you told me I was finished. I was shocked at the refund I was to receive since we had more income in 2024 than previous years. I reviewed the main points such as total income received and taxes already paid, as well as other parts. I was still surprised by the high refund due but decided since I was sure all my figures were accurate and I had completed everything, I would immediately file. It was accepted soon thereafter and you gave it your endorsement, so I was finally very satisfied with what we finally accomplished together.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: fisherman22
from NH
Verified Purchase:Yes
The program works good but there are a couple things I don't like. 1. CSA-1099 and standard 1099 have to be used together for some retirement. The blocks needed are not in either so I have to use both. 2. I would like to see the deductions shown vs your work sheet, it makes it easier to double check. 3. The states lived in should be able to accept more than 2.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock