Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,168 Reviews)
Rating breakdown 123,168 reviews
5 Stars
82,969
4 Stars
22,269
3 Stars
7,583
2 Stars
4,086
1 Star
6,261
85%of customers recommend this product.
(
37,402 out of
43,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I have used H&R software for about 10 years and had almost no issues with it. It is intuitive and easy to fill out and to submit. The only issue I have ever had was last year I did my dad’s taxes which was divided between two states. I pirchased both state programs. Colorado didn’t agree with the results the software gave and I couldn’t ever figure out if the issue was mine or the states, so I paid it. Otherwise I have been very satisfied.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kev2025
from Knoxville TN
Verified Purchase:Yes
Have used H&R Block software for several years. It has always been very easy and straightforward to use. Being able to start with a previous year saves lots of inputting.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: DW13579
from Indiana
Verified Purchase:Yes
I have been using HR Block tax software for years. It’s very easy to use and saves me time and money. I highly recommend it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Midland, MI
Verified Purchase:Yes
Federal Software could use more context and help with Crypto. State of Michigan software is weak on assistance. For some reason the tax file will not save in my prefered directory. I have to leave it in download directory. Interesting as I can print using the built in pdf without any issues. Not sure whats stopping it.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WI
Verified Purchase:Yes
been using this for quite a few years and still works for me
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
One of the very best DIY Tax software products
on March 12, 2025
Posted by: Anonymous
from Cessenon sur Orb, France
Verified Purchase:Yes
For the last couple of years I have filed electronically with success. I am 95+ years old and have used H&RB for years and dieu merci will continue to do so. I like their interview format, very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Star4576
Verified Purchase:Yes
For several years now I have purchased and use H&R Block Deluxe software to do my State and Federal taxes. The software is very easy to use and correctly files the tax returns via the Internet. The returns status is clearly stated and updated. Each return is also easily printed for my records. I will continue to use the software.
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: TGC73
Verified Purchase:Yes
I used the H&R Tax Software just like I have for many years and was satisfied with the product again but I received a notice from the IRS that they had questions regarding my tax filing. I went to check the forms I had submitted and noticed a glitch in the printouts. While the software correctly figured my long term capital gains and losses it printed out as shirt term capital gains. Since I haven’t received the IRS mailed copy of the issues I can only assume this is where they are challenging my tax submittal. I cannot correctly assess this years tax software. Once I get this issue resolved I can do a better assessment. Up to this point I have been very satisfied with using H&R Tax Software.
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock