The software didn't provide clear instructions how to enter NM State Solar Certificate credit nor how to complete the TRD-41406 (& it didn't have an electric copy of this form in the tax software). Mainly since I wasn't sure if the Federal and NM state solar info was inputted correctly, I paid someone to do my taxes this year. I was able to use the software to do & submit my son's federal and state taxes without any issues.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for taking time to give us feedback! We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use!
on March 11, 2025
Posted by: woodds
from SW Missouri
I have been using H&R Block software several years and it is very easy to use, asks you every possible question, and if in doubt about whether you have those deductions, etc. just put a check mark and when they ask you you can check very easily to see if you have those papers.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I’ve been buying your software since it was TaxCut and have been very happy. I haven’t had problems with HRBlock until these past two years. I buy Deluxe Fed plus State. For 2023 and 2024 when I completed Fed and tried to move on to State, the state software was there (I was prompted to buy it). Solving this problem required phone calls and lots of explaining. I’d encourage you to solve this problem before next year.
Pros: Fast
Cons: Hard to prepare
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Efficient process, pretty easy to follow procedure
on March 11, 2025
Posted by: Traveling dude
Verified Purchase:Yes
Pretty user friendly interface, easy to save and revisit for later review. Simple e-file & status check process. The only concern I have is that I have included all necessary documents. I am not sure how the software could address that as it does list many if not all necessary entries, while not forcing me to go through every single one manually.
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!