I tried online version first but had to pay for Deluxe version just to ask a simple question about a 1099g. Neither support person could answer the question. I had to wait while I'm sure they googled for the answer which I'd already done. I had to reset my progress to get ride of the charge I didn't want to pay for b/c I didn't get the support I needed. Then I had to find out that a 1099g -grant is a paid form and I had to pay for deluxe anyway. Thanks for nothing. I ended up buying the software a lot cheaper just to get my taxes done. FYI I'm not happy or impressed with your PAID SUPPORT. It shouldn't cost $$ to ask a general question about a 1099g.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used this program for several years. It is simple to use and walks you through every step. Once you gather your information, you can do your taxes quickly. I would recommend this to anyone.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
As always H&R is right up to date, reminding me of all the things I should think about when filing my return. They create a logical, easy-to-follow set of screens, with helpful hints and explanations if you need them.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Been using this software for many years. Never had any issues and software make doing taxes easy.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Bought this in Feb to complete our taxes, have been very happy with this product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.