Our household loves your product! It makes preparing the taxes a much easier task, especially since I used your tax software last year and could easily transfer all of my information. However, I can never efile my return because the IRS requires a PIN yet they never send me one. Hopefully, one day I can get that issue resolved.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
H&R Block software is easy to use. It guides you along very easily. Got the best refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Worked OK, but when I tried to efile I got a message that their server couldn't be contacted for two days. It finally went through on the third day.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.