Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,062 Reviews)
Rating breakdown 121,062 reviews
5 Stars
81,676
4 Stars
21,807
3 Stars
7,374
2 Stars
4,011
1 Star
6,194
85%of customers recommend this product.
(
36,120 out of
42,529)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: walksalot
from Minnesota
Verified Purchase:Yes
I have used this product successfully for many years. Two minor issues:
1. On the MN state return inclusion of renters credit was new this year. The software did not fully query through the CRP form, had to enter in whole form, had return rejected, was confusing to identify what was missing. Also asked for a field not on CRP - number of units at this location (not relevant to taxes).
2. The estimated tax payments section could be greatly improved. Suggest an option to enter\print payment stubs with amounts determined by user. I do this on a spreadsheet, not with your software. Should also allow entry\printing of 1 to 4 payment stubs with user determined amounts.
1. On the MN state return inclusion of renters credit was new this year. The software did not fully query through the CRP form, had to enter in whole form, had return rejected, was confusing to identify what was missing. Also asked for a field not on CRP - number of units at this location (not relevant to taxes).
2. The estimated tax payments section could be greatly improved. Suggest an option to enter\print payment stubs with amounts determined by user. I do this on a spreadsheet, not with your software. Should also allow entry\printing of 1 to 4 payment stubs with user determined amounts.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brevard NC
Verified Purchase:Yes
Below average value. Starting using your product 20 yrs ago and it was better then and much easier to use then. I will be switching to Turbo Tax
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Quick Silver
from MI
Verified Purchase:Yes
I used H&R soft ware just about every year and I like it. The two years I did not there was out of state land transfers (very complex! Plan on using it again.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Woodchuck43
from Minnesota
Verified Purchase:Yes
I have been using this software for many years' as a retired IRS Agent I find it easy to use and both accurate and complete. Only complaint is having to pay extra for, electronic state filing.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: michelle editor
Verified Purchase:Yes
Software should be able to automatically import more data from previous year's return.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: PCguy
from Kentucky
Verified Purchase:Yes
Straight forward, easy to use , Works flawlessly !
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nojobaumy
Verified Purchase:Yes
Help not the best. Was unable to ever speak to anyone. Found I had omitted info for 2023. No help
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: L502EFI
Verified Purchase:Yes
Easy to navigate. Uploads from financial providers made it easier. Gave me all the questions needed to reduce my obligation.
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock