Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,062 Reviews)
Rating breakdown 121,062 reviews
5 Stars
81,676
4 Stars
21,807
3 Stars
7,374
2 Stars
4,011
1 Star
6,194
85%of customers recommend this product.
(
36,120 out of
42,529)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Oho
Verified Purchase:Yes
Been using H&R Block Tax software for about 10 years, have never had a problem! Very user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Onyx9
from Massachusetts
Verified Purchase:Yes
H&R Block Deluxe software told me I was unable to file my Massachusetts taxes electronically because it didn't have some state form. Filing by paper is a real pain. I may not used their software next year.
Pros: Easy to prepare, Fast
Cons: Time consuming
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: PJT MD
Verified Purchase:Yes
The program is user friendly. I will continue to purchase this program
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: oneandonlytuan
from Titusville, FL.
Verified Purchase:Yes
Trusted software year after year. I do my whole family's taxes saving time and money.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 11, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Manuto
from Aurora CO
Verified Purchase:Yes
I've relied on the H&R Block software to prepare my return for at least 12 years. This year the software included more explanatory notes to explain/summarize the software decisions impacting my return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 11, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Not Working 2
from Little Rock
Verified Purchase:Yes
Have been using H&R Block for the past several years. Switched from Turbo Tax. Have never had a problem until this year. My 2024 software does not recognize the 2023 files. Thats one of the mains reasons to use software! Without this feature the 2024 software pretty much sucks!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have enjoyed your services for the past four years. But what surprised me was that you sent my return before the IRS did. A much needed response because I am a disabled veteran and on a fixed income. Thank you again.
Pros: Maximizes refund
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Madison, ms
Verified Purchase:Yes
Just as good as the more expensive product. I have used it for 5 years now and have been successful.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock