Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(121,263 Reviews)
Rating breakdown 121,263 reviews
5 Stars
81,799
4 Stars
21,849
3 Stars
7,392
2 Stars
4,018
1 Star
6,205
85%of customers recommend this product.
(
36,243 out of
42,669)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: TJ 77
from Yuma
Verified Purchase:Yes
Great product. But it’s the last year I’ll be able to use it as I have changed to using a Chrome Book which is not supported.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: 2024 tax disappointment
from Charlotte, NC
Verified Purchase:Yes
After many years of using H&R Block Deluxe Tax Software, the 2024 version was a terrible difficult mess. I spent hours on the phone with your support persons, had to purchase the State and apply for a refund. Overall a very disappointing experience.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Kate999
from St. Louis, MO
Verified Purchase:Yes
I have used this product for several years now and like it. I only have one or two issues where I had to dig to figure things out. I had a little difficulty figuring out Required Minimum Distributions, but overall a big plus!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mass
Verified Purchase:Yes
Consistently experience and ability to file when I’m ready.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LS01
from North Carolina
Verified Purchase:Yes
After my husband died I wasn't sure I would be able to do my own taxes. Your product made me feel confident and has enabled me to successfully file for two years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DJinLa
from Shreveport, La
Verified Purchase:Yes
Easy to use, a good value for the price paid. Once completed, electronic submissions were accepted by both federal and state agencies.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Lauderdale, FL
Verified Purchase:Yes
Relatively sim.ple and progresses well. End summary with warnings not blocks confusing
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MomofM4
Verified Purchase:Yes
It was ok I thought I purchased what I used last year but I chose the wrong thing. Last year I used HRBlock Online which seemed more user friendly and was able to get all my previous year’s information, whereas this one did not. I also did not like that I had to pay to while the state. Wished it was all inclusive like the one I used last year.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock