Have used product for many, many years and always satisfied with instructions, ease of use, and explanations, AND import of prior year return information!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Page in Arkansas State Income (Military Pension Income) is confusing. I have to put my Non-taxable Military Pension Income in a box titled Taxable Military Pension Income.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
One item missing is the actual calculation of Federal taxes owed. How much you owe by tax bracket would be a very good tool. You could see the amount you owed by the tax percent.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Software negelcted to inform of the necessity for an IRS FORM 56 'Authority for Fiduciary' - Decedent. This particular Return did not go via E-file (probably due to lack of Form 56). This necessitated mailing the Return. The Return has subsequently been Lost, Destroyed or Stolen by the USPS. This necessitated yet another Return sent via Next Day. Suffice to say, I have saved ZERO time and time is all there is.
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Overall happy with the product but still have an issue. AZ state allows same year credit against tax due $ for $ for contribution to qualifying charity. But can that contribution be treated as a deduction against next year’s Federal return? The software is horrible at explaining this. Horrible.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.