Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,861 Reviews)
Rating breakdown 120,861 reviews
5 Stars
81,549
4 Stars
21,761
3 Stars
7,356
2 Stars
4,003
1 Star
6,192
85%of customers recommend this product.
(
35,995 out of
42,395)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: GrumpyGrumpier
Verified Purchase:Yes
Your e-mail says, "Please take a moment to complete this quick survey." This isn't a survey, it's a request for a review. So I will take a moment to tell you that I don't like being charged for my tax prep software in November!
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JR48
Verified Purchase:Yes
I've been using your software for many years and find it relatively easy and reliable.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bobmkx
Verified Purchase:Yes
I bought this tax aid program about two months ago and was glad I got it.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Norm504
from Santa Fe New Mexico
Verified Purchase:Yes
Had trouble getting my credit card accepted. Otherwise the program worked well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hartford Connecticut
Verified Purchase:Yes
I have been using the software over the years with great results
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Metairie, Louisiana
Verified Purchase:Yes
In over 15 years of using H&R Block Deluxe + State, I have never had a bad experience with the software. My returns (including this year's) have always been accepted by both Federal and Louisiana governments. In the last 8 years (since I retired), filing has always been just a matter of waiting for the last of the 1099's to come in, then take less than an hour to enter all my data.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: icepilot
from ct
Verified Purchase:Yes
My only negative is the 20 dollar charge to file the state return. You can file 5 federals for free it just does not make sense
I would recommend this to a friend!
Value
2
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
This is the fifth year I have used this software and it is MUCH worse than the first four times. Poor and confusing instructions, Tried to charge a penalty for withdrawing MORE than than the MRD from 457B retirement account, Reliance on quoting sections from the tax code instead of explaining them. This was probably my final year to use this product unless there is some evidence of a return to what it had been in years past. Navigation sometimes seemed to loop back to questions I had already completed.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock