I bought this just before the tax season began. As documents were received I was able to update my return, save the updates, and file away my documents. The process was simple and not the least bit overwhelming.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
As every year, I am very pleased with this service.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
I have used this software for years. Easy to use. But, I would rather have a free state filing instead of 5 free federal filings.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
I've been using H&R Deluxe for many years, and overall I'm satisfied. I would like to see more flexibility and explanations along the way. But my biggest beef is with the state program. MA state tax return is awful, and your software is not helping me understand what comes from where. I have no idea what's on the forms and why. It would be nice if your software were making my frustrations less painful.
Pros: Maximizes refund
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used this product for over a decade. No problems
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I had some problems with the credit for energy improvements.
A complicated form to fill out.
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used this program for quite a few years and will continue to do so. It makes a difficult chore easier. As long as you have your pertinent information (income, deductions, etc) you can move right along. They save your info so the signing in is super easy from year to year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!