The software was relatively easy to use. There were some features that I liked in TurboTax that I did not find in this software, such as a 2-year comparison and multi-year comparison tp past returns. I really like the quick feedback on the e-file option. I received the email that my return was accepted by IRS within a few minutes of hitting the button to file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Does what I need it to do; but with a little extra tweeting required at the end after the review. The additions it required should have been flashed during the input phase. Other than that, thumbs up.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Used it for any years…..consistently good performance
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
I had several issues with imported data . The state module resulted in errors that prevented e-filing. Still trying to work through without having to manually file state
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Been using your software product for more than five years. Couldn’t be happier.
Response from HRBlockBy Andrea, Social Media Team, March 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I have used H&R Block's tax software for more than 10 years
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.