Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(120,213 Reviews)
Open Ratings Snapshot
Rating breakdown 120,213 reviews
5 Stars
81,122
4 Stars
21,628
3 Stars
7,312
2 Stars
3,975
1 Star
6,176
85%of customers recommend this product. 
(
35,607 out of 41,963
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
on March 8, 2025
Posted by: Anonymous
from CHICOPEE, MASS
Verified Purchase:Yes
I HAVE USE THEIR PRODUCT FOR YEARS, I WOULD NOT USE NOT USE ANYTHING ESLE
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on March 8, 2025
Posted by: Duke17AS
from Libertyville, IL
Verified Purchase:Yes
I have been using this product for 15 years or so. I have not encountered any problems, and it is easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good value
on March 8, 2025
Posted by: Anonymous
Verified Purchase:Yes
This tax software does everything I need at a very reasonable cost
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good instructions
on March 8, 2025
Posted by: Anonymous
from Atlanta
Verified Purchase:Yes
Our family has used this for several years with no problems
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMarch 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Ok, could be much better. Feels dated.
on March 8, 2025
Posted by: Reviewer777
from Omaha nebraska
Verified Purchase:Yes
Software decided it was a great time to upgrade the state module the moment I submitted the taxes electronically, resulting in a restart, update etc. and I was double charged on my credit card for the 2nd module. Furthermore, the software did poorly when guiding through ESPP stock adjustments. Had to use chatgpt to supplement the process.
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy EvaSocial Media TeamMarch 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Needs improvement!
on March 8, 2025
Posted by: Beaderjo
from MI
Verified Purchase:Yes
I had a problem with my RMD. Very confusing! Ended up deleting that form.🫤
Pros: Easy to import documents
Response from HRBlockBy AbbieSocial Media DepartmentMarch 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 8, 2025
Posted by: Wilstar
Verified Purchase:Yes
Used the last few years. Easy and straight forwaed for my simple returns.
Response from HRBlockBy JoySocial Media DepartmentMarch 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and includes state returns too.
on March 8, 2025
Posted by: Anonymous
Verified Purchase:Yes
I’ve used H&R Block deluxe for many years. It’s easy to navigate, view forms, search help features and e-filling is so easy, ncluding amended returns too. I often make a copy of my data to use in projecting future tax events for estimated payments. Being able to download a state program and file up to 5 returns is a great feature and the reason why I buy this program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMarch 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
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