Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,379 Reviews)
Rating breakdown 120,379 reviews
5 Stars
81,230
4 Stars
21,666
3 Stars
7,324
2 Stars
3,982
1 Star
6,177
85%of customers recommend this product.
(
35,720 out of
42,082)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Dennis1983
Verified Purchase:Yes
Just like in the past - predictable. Unlike Intuit Tax Cut which seems to change from year to year
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Easy to use with import from last year feature. Was done in less than 1 hour even after double checking all my numbers the next day.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NH
Verified Purchase:Yes
We have been using H&R Block for many years now and have always been happy with it. Not so this year. While we could file the Federal Return, we can't file the State Return. The program doesn't recognize our banking information, which is the same banking information we used for the Federal Return. The support advised us to delete the return and start again. Since we have filed the Federal Return already and both Returns are in the same file, this is not a viable option.
No, I would not recommend this to a friend.
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton Ohio
Verified Purchase:Yes
We have used this software for over 15 years and continue to be very satisfied. Only other comment is that we have had our return flagged by the state of Ohio for two consecutive years and it was noted by the software that we had a very low risk of being audited.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rich Holm
from Fremont, MI
Verified Purchase:Yes
I have used HR Block deluxe federal and state software for many years.it is easy to use and understand I highly recommend it
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JML jr
from Chula ga.
Verified Purchase:Yes
Need improvement on IRA accounts when you pay over
Minimum withdrawal amount
Minimum withdrawal amount
Cons: Time consuming
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Software problem fixed!
on March 7, 2025
Posted by: Ron Evry
from Woodbridge, VA
Kayla and Karen worked unceasingly to fix a failing update issue successfully.
I've been using H&R Block software for 18 Years annually, and I am very happy with it.
I've been using H&R Block software for 18 Years annually, and I am very happy with it.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience with H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: george35
Verified Purchase:Yes
Use your software for about 20 Years. Easy-to-use and accuracy Perfect. No problems with Government acceptance.
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock