Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,025 Reviews)
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product.
(
35,486 out of
41,831)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Easy to use with import from last year feature. Was done in less than 1 hour even after double checking all my numbers the next day.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NH
Verified Purchase:Yes
We have been using H&R Block for many years now and have always been happy with it. Not so this year. While we could file the Federal Return, we can't file the State Return. The program doesn't recognize our banking information, which is the same banking information we used for the Federal Return. The support advised us to delete the return and start again. Since we have filed the Federal Return already and both Returns are in the same file, this is not a viable option.
No, I would not recommend this to a friend.
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Software problem fixed!
on March 7, 2025
Posted by: Ron Evry
from Woodbridge, VA
Kayla and Karen worked unceasingly to fix a failing update issue successfully.
I've been using H&R Block software for 18 Years annually, and I am very happy with it.
I've been using H&R Block software for 18 Years annually, and I am very happy with it.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience with H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bobbyjohn
Verified Purchase:Yes
I bought this several weeks ago. It's a easy informational app to do your taxes.
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience with H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: D1845
Verified Purchase:Yes
I use the software every year and am very happy with it
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience with H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and very quick.
on March 7, 2025
Posted by: Creeker47
from Cave Creek, AZ
Been using for probably 20 years and am always pleased with the product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Steamin
from Panama City, FL
Verified Purchase:Yes
I've been using H&R Block Deluxe Software for more than the last eight years. I have been a repeat customer because it is easy to understand and guides me through the process of filing my taxes with confidence and guaranteed accuracy. The software won't let me e-file my return until I have corrected any missing information or wrong entrees. It also lets me know if the IRS has accepted my submission after their instant review.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience with H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Montana
Verified Purchase:Yes
I had difficulty downloading and some technical issues and getting a real person was almost impossible. I have used H and R for years but this may be my last.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock