Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,025 Reviews)
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product.
(
35,486 out of
41,831)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Cindy72
Verified Purchase:Yes
I've been using H&R Block software for years. It's easy to use, and saves us a lot of money on preparation fees.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: docmoc
from Salina, Kansas
Verified Purchase:Yes
We have used both TurboTax and HR Block Deluxe. We switched from TurboTax to HRB because HRB did a much better job of handling our foreign tax credits and large charitable donations. HRB, just this year, failed to import our Schwab 1099s and neither telephone nor on-line help was of any assistance. We entered the data by hand. Also, HRB initially used the standard deduction rather than our much larger itemized deduction. We finally fixed that issue by going to the Schedule A form directly.
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tulsa, ok
Verified Purchase:Yes
I have used the Deluxe software for several years. My only complaint is the wording regarding data entry for retirement income for “you abd your spouse”. It is assumed the husband is preparing the taxes rather than the wife. Causes me issues every year. Otherwise it is very straightforward.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson, Arizona
Verified Purchase:Yes
When I provide H&R with the right numbers, you give me the correct tax material to file my tax return. It makes tax filing a much less stressful affair.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MS
Verified Purchase:Yes
I am very pleased with the ease of downloading the Deluxe software to my computer.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: dd99
Verified Purchase:Yes
Been using for years, could not do my taxes without the software got tired of paying someone else to ask me the same question
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JeffSECT
from New London County CT
Verified Purchase:Yes
Works great; easy to follow. I like that it will search online for for tax documents, and pull data from previous year's return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 073Ed
from Wisconsin
Verified Purchase:Yes
My tax preparation went very smoothly this season. Everything was as expected and worked fine. The acceptance process worked fast for both the Feds and State of WI. This is just what I had hoped for.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock