Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,025 Reviews)
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product.
(
35,486 out of
41,831)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: jagbit
from SC
Verified Purchase:Yes
i've used H&R Block Deluxe for years and never had an issue. Can be cumbersome at times and will get hung up on problems that aren't there. For example, this year the program would not move forward until i filled in the blank for itemized deductions last year. I had 0 and put 0, but still it insisted. Finally just ignored it. Otherwise, it worked fine. Quick and easy way to do taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Dave125
from Pennsylvania
Verified Purchase:Yes
I was disappointed I was unable to file my state return electronically. I turned sixty-five in 2024 so my situation has changed. Would your deluxe edition solve this problem?
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Internet import from financial firms for the win!
on March 7, 2025
Posted by: Noname273
Verified Purchase:Yes
I've been using H&B for many years now. I'm retired and my tax forms have literally hundreds of entries. H&R Block software imports those from my investment company and does all the work, saving me hours if not days.
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Albuquerque
Verified Purchase:Yes
I've used it for years. I would be lost without it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: jfiler33
from Md.
Verified Purchase:Yes
Very good and simple to use. Its biggest problem is the very small print. I could find no way to enlarge the text to make it easier to read. like many people years of computer work have taken a toll on my vision. the controls that are part of windows os had no affect on the text in your software program.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
I am having a problem with one of the great featur
on March 7, 2025
Posted by: Marty 24
from The Villages Florida
Verified Purchase:Yes
I have been using program for many years but am now frustrated because issue
is not resolved without a human.
is not resolved without a human.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TX
Verified Purchase:Yes
Have been using H&R block tax software for a very long time now and am cery pleased and comfortable using it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florence Ky
Verified Purchase:Yes
I have been using H&R Block software for many years. I find it easy to use and reliable
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock