Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,025 Reviews)
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product.
(
35,486 out of
41,831)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from NJ
Verified Purchase:Yes
I use it because I'm used to it. It gets the job done.
Some downsides:
1. Clunky user interface
2. K-1 support is weak
3. Deluxe state version should include filing cost
Some downsides:
1. Clunky user interface
2. K-1 support is weak
3. Deluxe state version should include filing cost
I would recommend this to a friend!
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chino Hills, CA
Verified Purchase:Yes
I have used TaxCut for more than thirty years. Always enjoyed the simplicity; especially now that so much of my financial data can be downloaded.
Only disappointment is being compelled to pay twice for state electronic file because initial submitted wasn’t excepted. Should have used digital signature the first time rather than AGI which ended up as not in agreement with what state expected
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JackHe
from Wisconsin
Verified Purchase:Yes
This is the edition that meets our needs. We have retirement income and significant investment income. We live in a state with state income tax where various types of income are treated differently than federally.
The federal interview was updated for everything that we use by early February. The interview was easily understood and documentation was complete. The state interview was less clear and documentation was
less complete. I had to get a couple of questions answered on my state department of revenue website, but that was fairly easy.
less complete. I had to get a couple of questions answered on my state department of revenue website, but that was fairly easy.
The submission process worked flawlessly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Den7723
from San Jose, ca
Verified Purchase:Yes
As always, excellent. I have used this for years and it makes filing a breeze. The software walks you through asking questions and, voila, you are done
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Glh998
from Boston area
Verified Purchase:Yes
The software performed well & was easy to use. Thought I found an error in my State program but was wrong. Nice job-
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
The H&R Block Deluxe 2024 (and state) workedfine.
on March 7, 2025
Posted by: Fred71
from MA
Verified Purchase:Yes
I use this product every year. Sometimes it can be a bit confusing, especially when I jump ahead of the interview process to enter data then go back (my fault). But the H&R Block Deluxe 2024 (and state) worked just fine. It pulled in all the forms / data from Schwab as expected.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Frolicking Eugene
from Newark, DE
Verified Purchase:Yes
I've used this software for over 20 years and love it!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 2boob
from Az
Verified Purchase:Yes
Easy enough , verbage needs to be more simplified, making it easier for people who don't understand.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock