This is my upteenth year using this product and I am still pleased with the ease of use and the way it guides me through the process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I have been using this program for many years and have never been disappointed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I have been using this software for many years and rely on it for my taxes and my family’s. I have confidence in getting it right the first time with no issues.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
This program gave me the weirdest error message which I'm sure is not true. But its just so difficult and worthless to contact you people, that I'm just living with the incorrect error message.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have been using this software for a number of years to complete my taxes. It is easy to use and guides you through the complete process. I can also e-file both Fed and state taxes, which is very convenient.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!