Product works fine. My issue is that h&r should offer a reasonable priced product to prepare AND file for both federal and state. Single submission each. Single price. No stupid price add-ons for e-file versus paper, etc.
Cons: Time consuming
Value
1
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
I paid twice for twice software I need you to credit my credit card back forc1 of them
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Worked without issue, as it usually does. The major thing missing for me is the ability to produce IRS Form 709, United States Gift (and Generation-Skipping Transfer) Tax Return.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for providing a rating for your recent visit to our office! We're thrilled to see that you had a fantastic experience. Your high rating encourages us to keep up the good work. We appreciate your business and look forward to serving you again next tax season!
I have always used H&R Block with great success. I find it simplifies the process of preparing my tax return and gives me confidence it is done correctly. It also saves a lot of money by cutting out a paid preparer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!