Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,025 Reviews)
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product.
(
35,486 out of
41,831)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Zyx098
from Sacramento CA
Verified Purchase:Yes
The program would not Update properly after repeated attempts. After researching, I found out that this year it would not Update properly unless it was installed to the Default "C" drive so I was forced to uninstall the program and reinstall it on a drive that I didn't want to have to install it on. Disappointed.
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Batavia ny
Verified Purchase:Yes
I used deluxe with state to prepare my 2024 tax return.
As usual it was straight forward, leading me through the process. I have learned to trust the interviews to not miss any details.
As usual it was straight forward, leading me through the process. I have learned to trust the interviews to not miss any details.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Easy to use and quick to file. Been using for over a decade
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HeshDavie
from South Florida
Verified Purchase:Yes
I have used this program for more than a decade. Easy to understand, will use same in the future.
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Flower78
from Marietta GA
Verified Purchase:Yes
I have used your product for more than 10 years. By far, this was the worst application. I am now 78 years old. The font was wat too small. This year there were new questions. Like, over withdrawal of IRA funds. Giving reference to the IRS publication is no help. A link to the publication would have been. For the first time ever, on the verification an amount on the tax form was highlighted. I reenteted the amount shown, hopefully, this was all that was needed. An explanation would have been nice, showing the worksheet on why this was highlighted. I am on auto send, which I will be removing. I won't be comfortable until.my refund from the government is received.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: Mark In Fort Wayne
Verified Purchase:Yes
I have been using this software for years and it has been great. It is so easy to use and it eliminates the stress of doing my taxes every year. I will continue to use the H & R tax software until I no longer pay tax.
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LSLFL
Verified Purchase:Yes
Have Been Using The Software Since 2014, Not Likely To Stop
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Handley
from Atlanta, Ga
Verified Purchase:Yes
Great product. Has used for years. This year had trouble with one form and needed assistance, but the resources provided wasn't helpful. Wanted a person to speak to, but couldn't locate the resource to get to one.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock