For some reason my Deluxe H&R Block Federal and State software works fairly well through the information and computation process for the Federal 1040, even does an OK job with my Nebraska return, and I was more pleased that it went a bit smoother than last year. However, then when attempting to make paper copies of the returns for my files, the process balks down and prints partial pages, stops after a page or two, then doubles up on printed pages when trying to reprint. This year I blew through my ink cartridge by all of the unnecessary printing. It would be nice to be able to go back and just print a single missing or partial form, instead of them being offered in clumps.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I like the program and buy it every year but this year I bought the deluxe (purple one) like all the other years and it didn't come with state. Very unhappy, had to buy state alone. $$$
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have been using it for a very long time and it works very easily. Very convenient to do at home!
Pros: Easy to prepare
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Have used for several years. Always reliable and accurate. Still need to fix printer problem for MacBook.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!