Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,213 Reviews)
Rating breakdown 120,213 reviews
5 Stars
81,122
4 Stars
21,628
3 Stars
7,312
2 Stars
3,975
1 Star
6,176
85%of customers recommend this product.
(
35,607 out of
41,963)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Rocklin ca
Verified Purchase:Yes
Finished taxes. Pretty good by importing last year data then going page by page through it.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mount Laurel, NJ
Verified Purchase:Yes
I have been using your program for nearly 20 years. Easy to use and works great. Always get my direct deposit refund quickly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Totostranger
from Nj
Verified Purchase:Yes
As of today there are still sections that are saying “the interviews are not complete yet “
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NonHirsute
from Vermont
Verified Purchase:Yes
I received the last of my tax documents one day. The next day, I downloaded the software and had everything done and filed about 4 hours later.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: keenap
Verified Purchase:Yes
Besides the fact that I am paying more, the software would not load on my operating system as it has for years. In order for me to use it, I would have to update my operating software for which I do not want to do given my potential loss of other software and disk space.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Taxes Done Easy
from Deatsville Alabama
Verified Purchase:Yes
I have used your product for years now and it keeps getting better. The product truly walks you through the federal and then state returns and helps you file your taxes without having to rely on outside professional support.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TV Al
Verified Purchase:Yes
I have used this product the last five years. It always performed well
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I bought 2024 Deluxe + California State Software. The federal program was excellent - very helpful. But the California State software was disappointing and confusing. I was periodically presented with representations of actual California tax forms. But it was not clear if this was for information or for action. If for action: there was no guidance. And I never discovered any place to enter California Municipal Fund Tax Exempt Interest Dividends.
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock