Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,594 Reviews)
Rating breakdown 119,594 reviews
5 Stars
80,719
4 Stars
21,498
3 Stars
7,265
2 Stars
3,955
1 Star
6,157
85%of customers recommend this product.
(
35,217 out of
41,534)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
I am using Hr block for many years and it is very easy to use
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RT4xx
Verified Purchase:Yes
Been using product since mid
1990's. Has made doing taxes a piece of cake!!!
1990's. Has made doing taxes a piece of cake!!!
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bl tax user
Verified Purchase:Yes
Wasted time entering all the info just to find out I didn't need to waste so much time when I didn't even come close to exceeding the standard deduction. Should have a box to select "Use standard deduction" when customers already know they won't surpass the standard deduction.
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Tax software 24
Verified Purchase:Yes
Overall the basic tax software was great. It did the job. However, I use Charles Schwab as a stock and fund account. I could not import my 1099 forms into the H&R Block software. I was able to do that in previous years.
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Great state of Texas
Verified Purchase:Yes
I've been using this software for years.
It is easy to use, accurate, and has never resulted in an audit.
It is easy to use, accurate, and has never resulted in an audit.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Franklin 58
Verified Purchase:Yes
I like the software and have been using it for many years. If you take your time and think it through the program is essential for accuracy and invaluable for do it yourselfers.
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AnonymousMel
from MN
Verified Purchase:Yes
Ok. The explanations aren't always good enough, forcing me to read the irs tax publications anyway. One example is for 1099Rs received when you're a beneficiary after someone's death. Your explanations for how the tax code works in that situation are not good. I'm not sure that using H & R block really saved me any time compared to just doing it my hand like I used to!
Also, it would be nice if the state property tax portion or the software could be completely separate from the rest of the state portion, considering they have separate due dates, and property tax forms don't arrive in the mail until end of March, when your state taxes are typically already done and e-filed. It's odd to have to go into the middle of the program to access the property tax portion again.
And finally, it would be helpful if you made it so the interface would fill your screen when the H&R block window is expanded to full screen. Sometimes I like to scroll in the main window to increase the size of the text to make it easier to read, but there is barely any screen real estate for that to happen in, so the next button gets cut off so I can't see it. You then have to scroll back out to hit the next button. Not a very user-friendly interface in that regard.
Pros: Maximizes refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
I have used this software for many years and I am always totally satisfied each year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock