Had a problem with a software issue The person could,t help me and gott cut off on connection. Called back started to explain this different person and got cut off again. Very poor service.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
My taxes aren’t overly complicated but I appreciate how easy Tax Cut makes it for me to complete the. I have used this program for 20+ yeats and am highly satisfied.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using this software for years, but there seems to be a bug in this release. It won't allow me to click on the sales tax option. Now what
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Makes filing taxes quick and easy. With 1099's being directly downloaded, it saves a great deal of time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!