difficult to make changes in data.. Could be a lot more straight forward. Been using for years and really has not improved. May switch to Turbo next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
For the last 2 years now the HR Block software has made an error in my state tax return. It apparently cannot handle out of state income and credits. My state refund as calculated by the HR Block software has been wrong, too high. The state has had to re-calculate and lower my refund each time. I have worked out of state as a W-2 contractor and gotten refunds from the out of state income, but my in-state calculations by the software were in error. I am likely to use other software for my 2025 taxes.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Always seems to be very quick to finish my taxes with this. I like the way it points out different areas in which you might need Additional information
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!