I purchased 2024 Deluxe Federal + State (CT). I've use d this software for many years. The Federal program was great. However, the state program contained many errors and resulted in a correction by the ST of CT. Incorrect amounts came in from the roll-over from 2023's overpayment, and system errors resulted when trying to enter date related to partial residency.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
In general pleased with the software with one glaring exception. On my Massachusetts taxes, the software totally screwed up Schedule CB, saying that I was entitled to the credit when the actual form and worksheet said I was not. This led to a letter from the Massachusetts Dept of Revenue.
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Product was easy to use and would highly recommend to others.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Like the way this guides you through forms with a simple interview.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
The software is a great guide the impenetrable maze of IRS income tax rules, I can't imagine doing it old school by leafing through the instruction book and quadruple checking all my math.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I am not a big fan of the HSA portion of your software. We accidentally overcontributed in 2024 and although the software knew we overcontributed, it did not calculate the correct amount of overpayment and furthermore, did not walk me through the steps to correct or explain what I could expect this year or next..
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Used this software the last 5 years and love the ease and accuracy it affords. Highly recommended product for anyone who wants to make filing their taxes easier.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Used this software for the last 8 years. Can't be beat
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!