Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,387 Reviews)
Rating breakdown 119,387 reviews
5 Stars
80,581
4 Stars
21,454
3 Stars
7,248
2 Stars
3,950
1 Star
6,154
85%of customers recommend this product.
(
35,097 out of
41,405)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: ssddddddddd
Verified Purchase:Yes
very easy to use and was accurate, quick return, great product will choose again next year
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JjJj2
Verified Purchase:Yes
This is the first time I had an issue with TaxCut that I couldn’t resolve. One verification error It wanted last year (2023) itemized amount when I didn’t itemize that year. It should already know that!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ckc72
Verified Purchase:Yes
Have been using the program for many years now and very satisfied with it.
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville, Ky
Verified Purchase:Yes
Easy to use for the most part... lacking some Schedule K functionality. Have been waiting for years to have a summary section with every number entered so that I can go back easily and make sure nothing was mistyped.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JBohio
from Oh
Verified Purchase:Yes
Was a little difficult to understand in a few areas
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Rik 10
from Rhode Island
Verified Purchase:Yes
1st time trying this and was as easy as it said....all steps were there to complete and do it right
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Covington, VA
Verified Purchase:Yes
I buy H&R Block tax software every year (over 15 years). The biggest reason is the software is very user friendly. They stand behind my tax return on any possible audits checking to be sure my return is accurate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chisago City, MN
Verified Purchase:Yes
This software double charged my bank account to file the taxes once.
Pros: Maximizes refund, Easy to import documents, Fast
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock