Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,847 Reviews)
Rating breakdown 119,847 reviews
5 Stars
80,889
4 Stars
21,548
3 Stars
7,280
2 Stars
3,966
1 Star
6,164
85%of customers recommend this product.
(
35,380 out of
41,715)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: davidf
from Olympia, WA
Verified Purchase:Yes
I have used this software for two years. I am completely satisfied with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: radarfixer
from Falconer, NY
Verified Purchase:Yes
The Software works great. But I am not happy about the cost.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HR Block UserXX
Verified Purchase:Yes
I have been using H&R Block Tax software, or its predecessor TaxCut, for over 20 years. Great product.
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mich
Verified Purchase:Yes
I’ve used this service for several years and still like the results.
Find it very frustrating that the added cost to use the state return feature is so expensive. Your initial advertising says that it contains federal and state services but doesn’t mention extra cost. This resembles a bait and switch tactic. 👎
Find it very frustrating that the added cost to use the state return feature is so expensive. Your initial advertising says that it contains federal and state services but doesn’t mention extra cost. This resembles a bait and switch tactic. 👎
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Wfo12
Verified Purchase:Yes
I'm a returned customer and happy with the product. Thank you
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Taxpayer25
Verified Purchase:Yes
Ok but too many delays with components yet available
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: From Wisconsin
Verified Purchase:Yes
I have been using H& R block for many years. Very happy with the software
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
A very good product. Buy this tax prep software.
on March 3, 2025
Posted by: Anonymous
from Fort Wayne, IN
Verified Purchase:Yes
I have used H&R Block fofr years, and it never disappoints! On time, as promised, delivers as good a tax reporting experience as possible - clean, understandable, fairly fast. I don't like paying an extra fee to file the state when I just bought the State module, but the rest is a very good product. Buy this tax prep software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock