Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,847 Reviews)
Rating breakdown 119,847 reviews
5 Stars
80,889
4 Stars
21,548
3 Stars
7,280
2 Stars
3,966
1 Star
6,164
85%of customers recommend this product.
(
35,380 out of
41,715)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
5
User Friendly
on March 2, 2025
Posted by: Bookworm1
from Mid-Michigan
The questionnaires for each category make it simple, along with the import features from previous returns, and other software, including being able to import tax documents from financial advisors couldn’t be easier. Just follow detailed instructions and so much gets entered automatically.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: RayRey
Verified Purchase:Yes
I have used other since it was introduced many many years ago. It has always been useful and time saving
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Melbourne, Florida
Verified Purchase:Yes
Easy to purchase and to download, but most importantly, easy to install and activate. It's also very easy to use and I would not chance it and do my taxes manually without it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Number Counter
from Syracuse, UT
Verified Purchase:Yes
Overall super. I wish total acceptance could be established.earlier. One proble though when i had to put my state tax id code the space only allowed 14 spaces--my state's code is seventeen letters. Thus I can not efile and that is one reason H & B became my friend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cincinnati, OH
Verified Purchase:Yes
Easy to use. I like that if you have used the software before, it populates your various entries automatically. All you do is update the amounts.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dalton, MA
Verified Purchase:Yes
Have used the product for many years. Simple to use with great ‘Help’ screens.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Walt74
from New London, CT
Verified Purchase:Yes
I have used H & R Block tax software for some years and feel quite comfortable with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rochester, NY
Verified Purchase:Yes
The interview is just not perfect, and it should be. One example. I had several stock sales reported to me on a 1099 Composite. One of the sales was "Not reported to the IRS" and I was to "Report on Form 8949, Part II, with Box F checked." The interview did NOT let me do that, and I could not check Box F manually without preventing efile. I finally found that there was a place later in the interview that allowed me to report such a sale. Why should I expect that sale to be entered in a different place than the other sales?? I should NOT! There are other examples in which the interview is just not as good as it should be.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello , thank you for your feedback! We're thrilled to hear that you had a positive experience during your visit. However, we noticed your rating was less than 4 stars. We strive for excellence and would love to understand how we can improve. If there's anything specific you'd like to share with us, please provide in your customer satisfaction survey. Your satisfaction is our top priority!
Written by a customer while visiting HRBlock