Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Gt55
from Wisconsin
Verified Purchase:Yes
Fifth or sixth year of using this software and I am happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for your feedback! We're happy to hear that you had a positive experience with us. Your satisfaction is important to us, and we're committed to addressing any concerns to ensure you have a 5-star experience. If there's anything specific we can do to improve, please provide feedback in your customer satisfaction survey. We appreciate your business and value your input!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Bought it, did my taxes and submitted them all in the same day. Super easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
User Friendly
on March 2, 2025
Posted by: Bookworm1
from Mid-Michigan
The questionnaires for each category make it simple, along with the import features from previous returns, and other software, including being able to import tax documents from financial advisors couldn’t be easier. Just follow detailed instructions and so much gets entered automatically.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Number Counter
from Syracuse, UT
Verified Purchase:Yes
Overall super. I wish total acceptance could be established.earlier. One proble though when i had to put my state tax id code the space only allowed 14 spaces--my state's code is seventeen letters. Thus I can not efile and that is one reason H & B became my friend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using the H&R Block software for ten years and I am totally satisfied with the performance and accuracy of the product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hudson, FL
Verified Purchase:Yes
I've been a customer for several years and continue to be very pleased with how it helps me with my tax returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Dear Mark, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: VickiP1022
from Oregon
Verified Purchase:Yes
I don't understand why I am being charged to file my Oregon return when Oregon has free-file as of this year.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: eeep
Verified Purchase:Yes
Used it on PC for years and was satisfied. Not compatible with a Mac. If I quit the program very hard to open it again. Used to have a menu option to do updates, spent forever trying to find where to input my estimated tax payments….
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock