Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,387 Reviews)
Rating breakdown 119,387 reviews
5 Stars
80,581
4 Stars
21,454
3 Stars
7,248
2 Stars
3,950
1 Star
6,154
85%of customers recommend this product.
(
35,097 out of
41,405)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
1
2024 Return
on March 1, 2025
Posted by: Overwhelmed User
from Georgia
I have used this software for years. This year for 2024 it did a horrible job of dealing with IRA Rollover and IRA Required Minimum Distributions. Questions did not apply to situations. Calculations were wrong and taxes kept being reported in error on the return. I had to do a lot by hand to keep trying to get the software to report distributions correctly.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Louis mo
Verified Purchase:Yes
I have used HRB tax software for several years. I find it easy to use and handles all situations.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Smooth and EZ
on March 1, 2025
Posted by: still paying taxes
from Hamilton N.J.
Been using this software since it originated as "Taxcut" great stuff, makes it easy, just plug in the data, it thinks, and eliminates errors.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Shrn
from St Louis MO
Verified Purchase:Yes
Much easier to download. Love how it carries over previous year tax information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Problems importing data and switching to Apple ver
on March 1, 2025
Posted by: Bg27
Verified Purchase:Yes
Issues costing me hours of frustration include:
Problems caused by importing data generated by past return in windows into return I downloaded to computer running Apple OS; return that wouldn’t efile due to an uncorrectable issue in an obscure worksheet used for itemizing when I have only taken standard deduction for years; problems with return refusing to efile and telling me I needed to update, which the application kept failing to do.
Problems caused by importing data generated by past return in windows into return I downloaded to computer running Apple OS; return that wouldn’t efile due to an uncorrectable issue in an obscure worksheet used for itemizing when I have only taken standard deduction for years; problems with return refusing to efile and telling me I needed to update, which the application kept failing to do.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: harshness
from Salem, OR
Verified Purchase:Yes
I'd like to see the various modules be ready sooner. It is now two weeks away from Tax Day and the interview for Estimated Taxes is not yet finished.
I'd also like to be able to kill forms that no longer apply without having to go through the attendant interview.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Newer
from Virginia
Verified Purchase:Yes
I bought this again this year and it has worked great for me for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to file and in fact is better than Turbo Tax.
on March 1, 2025
Posted by: Green Wave Ken
from Grayslake, Illinois
Verified Purchase:Yes
Technical aspects of the product are extremely good but hate the costs you charge on e-filing. It is a rip-off and greatly increases the yearly costs of filing the family returns including the kids and grandkids who make virtually nothing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock