Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Triboro
from NJ
Verified Purchase:Yes
Not as easy as Turbo Tax. Had some areas that gave no explanation. Also had a hard time just saving as a PDF. Didn’t allow State efile for some reason. Had to mail.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LLL l
Verified Purchase:Yes
I'm in my contacts easy to use when using it for a while but I can't cancel auto renew. I want to use the free version but I have to call to cancel I can't just cancel online annoying
Pros: Easy to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SkysPa
from Colorado
Verified Purchase:Yes
I am a long time user. The automated carryover from the prior year is especially helpful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Art Corliss
from Laconia, NH
Verified Purchase:Yes
I have been using this program for many many years. Lately there is a very significant error which aborts the program. Never choice to "Select Alternate File Location". It does not work and hasn't for a couple of years now.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (83,067) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
7,375 out of
8,030)
Value
4.5