Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from St. Louis mo
Verified Purchase:Yes
I have used HRB tax software for several years. I find it easy to use and handles all situations.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Smooth and EZ
on March 1, 2025
Posted by: still paying taxes
from Hamilton N.J.
Been using this software since it originated as "Taxcut" great stuff, makes it easy, just plug in the data, it thinks, and eliminates errors.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Problems importing data and switching to Apple ver
on March 1, 2025
Posted by: Bg27
Verified Purchase:Yes
Issues costing me hours of frustration include:
Problems caused by importing data generated by past return in windows into return I downloaded to computer running Apple OS; return that wouldn’t efile due to an uncorrectable issue in an obscure worksheet used for itemizing when I have only taken standard deduction for years; problems with return refusing to efile and telling me I needed to update, which the application kept failing to do.
Problems caused by importing data generated by past return in windows into return I downloaded to computer running Apple OS; return that wouldn’t efile due to an uncorrectable issue in an obscure worksheet used for itemizing when I have only taken standard deduction for years; problems with return refusing to efile and telling me I needed to update, which the application kept failing to do.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: harshness
from Salem, OR
Verified Purchase:Yes
I'd like to see the various modules be ready sooner. It is now two weeks away from Tax Day and the interview for Estimated Taxes is not yet finished.
I'd also like to be able to kill forms that no longer apply without having to go through the attendant interview.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Newer
from Virginia
Verified Purchase:Yes
I bought this again this year and it has worked great for me for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SW MO
Verified Purchase:Yes
Have used H&R for about 10 years. I trust it. I wish the state would cost less.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello , thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. If there's anything else you need or if you have any suggestions for improvement, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sioux Falls, SD
Verified Purchase:Yes
Seems to work well for my family. One always wonders if itemizing might make for a better return, but I trust the standard deduction.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY FL
Verified Purchase:Yes
I purchased the program on one computer in New York and worried when we went to Florida for winter that I could not receive the program on my computer there. Everything worked fine.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock