Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: GrammyMary
from wisconsijn
Verified Purchase:Yes
This year I actually got my free efile for federal.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
A great experience as always. Only issue now waiting for the refund. I thought having passed your review was successful left.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Always easy and assuring
on March 1, 2025
Posted by: WhydoIneedthispart
Been a user for several years. It's obvious why I continue.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand rapids MI
Verified Purchase:Yes
I don't agree that the package software for Federal and state doesn't come with the state file included
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from new york
Verified Purchase:Yes
Have used H&R Block program for 8 or 9 years now. Very happy!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Dear Jim, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Worth,TX
Verified Purchase:Yes
Using the HR Block software makes tax time far less taxing. It's easy to enter the data and makes everything quite understandable.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sgtsdad
from Grand Rapids, MI
Verified Purchase:Yes
Federal + State
I would have given this 5 stars, but, for the second year in a row it forced me to go back to last years return to verify data. I thought the program automatically imported last years data!
When the Federal return is done and the program is checking for errors - it prompts for last years 1040 worksheet “ above line 12” info. Basically, did I itemize or take the standard deduction.
If this is intentional, it is trivial and putting the filer through extra grief verifying data that should have been already imported! Otherwise everything else went well.
I would have given this 5 stars, but, for the second year in a row it forced me to go back to last years return to verify data. I thought the program automatically imported last years data!
When the Federal return is done and the program is checking for errors - it prompts for last years 1040 worksheet “ above line 12” info. Basically, did I itemize or take the standard deduction.
If this is intentional, it is trivial and putting the filer through extra grief verifying data that should have been already imported! Otherwise everything else went well.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Was more difficult this year over last ten years because of need for correct RMD's!
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock