Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Itzarob
from New Jersey
Verified Purchase:Yes
Shopped the various tax software programs and chose H&R Block. Downloaded the program and started the return. Took about an hour from start to finish and check. The refund was deposited 7 days later. EZ pezy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SidMo
Verified Purchase:Yes
Was able to download tax program and input most of my tax documents easly.
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Deg2159
from Norwich Ct
Verified Purchase:Yes
I have been using this product for 20 plus years and never had any issues. Easy to use and accurate for a reasonable price.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anderli
from Maine
Verified Purchase:Yes
This is the fourth or fifth year of using Block Tax products and this was the most frustrating I've encountered. The filling out the forms wasn't the issue, it was the submitting of the completed returns. It took numerous attempts over three days to accomplish this despite the repeated "server not found" errors even with the disabling of the firewall.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Almost everything is easy to follow and understand. My biggest concern is probably the summary and navigating back from fixing issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: th54
from indianapolis
Verified Purchase:Yes
Pretty good software! Very intuitive. Saves me a lot of time and money versus in person services.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PLW24
from California
Verified Purchase:Yes
program worked very well for me ... only small glitch was that it wasn't fully clear (or i missed the prompt) where to enter the six digit PIN I received from the IRS ... so IRS rejected the return and it took me quite a while to figure out why and how then to enter the pin.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello , thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. If there's anything else you need or if you have any suggestions for improvement, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible
on March 1, 2025
Posted by: LeoL
I will never, ever, ever use your software again. It's terrible. Way to many updates. It's now march and the irs keeps rejecting me even when there are no issues with my e-filing !!! I purchased so that I could get my return in a timely manner. With the continuous updates, into march ???? I'm not recommending this product to anyone. In fact, I'm letting everyone know how poor this program is due to never ending updates !!! Your product SUCKS !!!!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock