Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Mort2748
from Minnesota
Verified Purchase:Yes
I had difficulty filling in the information on a K-1 1041 form and the help information was not helpful enough
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sspcro
from Bloomington, Illinois
Verified Purchase:Yes
Several years ago I switched from Turbotax. Never regreted it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Consistent use of all features from year to year:
on February 28, 2025
Posted by: Mono57
from New Mexico
Verified Purchase:Yes
I have purchased H&R Block Deluxe for many years. Myself my son and brother use it for federal and state taxes. The software performs great and easy to use with great results for all three different tax inputs.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I purchased the software expecting to PDF my return, however, the software does not incorporate a platform or use Adobe. Lesson learned!!!!!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Phoenix, AZ
Verified Purchase:Yes
I have been using H&R Block Taxcut software for over 20 years. It has served me well.
I only wish they would use a larger font, or allow one to enlarge the font size to make the text more readable and they would still provice telephone support when one has issues and doesn't understand the IRS goobledygook.
Beyond those 2 wishes, I am satisfied with the program and it's ease of use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Myrtle Beach, SC
Verified Purchase:Yes
The last couple of years you have not reminded me in November or December to get the next years program.
In a mutual fund your program did not insert the foreign tax amount. Prior years it was OK.
In a mutual fund your program did not insert the foreign tax amount. Prior years it was OK.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RhoCo
Verified Purchase:Yes
The 2024 business software felt very wonky this year. Slow, vague information, no New Mexico state filing interview. Also, if a return gets rejected, how come I am receiving multiple charges to resubmit the same return?
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Aviotech
Verified Purchase:Yes
I tried using the free software but after years of using the paid platform I was missing the ease of looking at forms anytime. To me it was worth the extra to get the program I was used to using
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock