I have been using H&R Block tax software for over 20 years and very pleased with it and the improvements made each year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I had been using Turbo Tax since 5 1/2 floppy disc days. Turbo Tax became so complicated and when their download process crashed in the middle of my download, I had to pay a second time to get the software. That year the software was riddled with errors, so many errors I had to consult with a tax specialist to muddle through the return. As a test, I purchased H&R software. It downloaded with no problems. The software lead me through the whole return without errors, bypassed several Forms Turbo Tax had filled out AND got me a better return. Unfortunately I had already filed with Turbo Tax. I’ve since used H&R with no regrets and a lot of respect for their easy to use software.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Gary, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Was fairly easy to follow. I liked that it uploaded last years taxes, made it easier. Didn't mind paying a little extra for it to be directly sent to the IRS and state. Printed out easily. I'll probably use it next year. I just wished I could've gotten the great deal I got last year on Woot. But still a pretty good price.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for sharing your positive feedback with us! We're glad to hear that you had a good experience overall. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything we can do to enhance your experience and earn that extra star, please let us know in your customer satisfaction survey. We appreciate your business and look forward to exceeding your expectations in the future!
Easy to use as I have filed the last 20 years with the product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I have used the HR Tax Program for about a decade and have been very happy with it. Two minor issues: 1. It would be nice if you could change the order of 1099s - example: sort Form 1099-DIVs in alphabetical order. 2. If you aren't careful with the NJ, the program doesn't record military pensions (1099-R) is exempt from NJ state taxes.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
The only problem I had was where I misunderstood where to put the Required Minimum Distribution I took out. It was where it said " Amounts distributed to you in 2024 from all other plans". (Not very clear!)
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I thought we were supposed to be able to contact you for help. Not call or chat with a computer program. There can be somethings are just a little different than what a computer is programmed to answer
Response from HRBlockBy Abbie, Social Media Dept, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.