Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Good, but...
on February 27, 2025
Posted by: No Ordinary Jo
from Austin
The interview questions are confusing around 1099-R RMDs. The questions need to be more clear about under/over accumulation. Either the calculations in the software are off or the questions are unclear regarding the amounts of RMD taken. I spent over an hour researching this before finally figuring out why the software was showing a penalty on "excessive accumulation." Please fix this issue!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I bought this program about a month ago for the third year in a row. I am extremely satisfied with the program, its' efficiency and ease of u se. We received our refunds in a very timely manner.
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
This is taking a little getting use to. For years I have used Turbo Tax which made filing electronically pretty easy. I’ve run into a couple of roadblocks that delayed filing electronically but all-in-all, this seems to be a good program to use.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.