Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Dlwilkie
from Massachusetts
Verified Purchase:Yes
I’ve used this program for many years now and have never had an issue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Charlie HD
Verified Purchase:Yes
Been using for several years, easy to use and explains every step
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Alien11048
from Delaware
Verified Purchase:Yes
I use it every year but do not need the 5 fillings
Would like to see less fillings and lower price with state fillings included and not an extra charge.
Would like to see less fillings and lower price with state fillings included and not an extra charge.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Sophie283
Verified Purchase:Yes
I use H & R Block every year and feel confident that my taxes are accruate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JRHJMH
from Green Ohio
Verified Purchase:Yes
Fast and easy to use. Filing is simple. Completed forms in record time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: frustrated art
Verified Purchase:Yes
after updating the software on a started return, the software would not total my federal withholding correctly. The return kept saying I owed over 45K and would face a penalty. The updated software ignored over 47K in with holdings. I discarded the initial return and opened a new return but the same fault recurred. After several hours I found the fault in the mini work sheets. The software kept attributing my federal with holdings to my home state despite the entries being correctly done in the interview section. (which has no income tax). I manually moved the data to the proper federal box.
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: thconsumer
from Indianapolis, IN
Verified Purchase:Yes
Been using the product for many years, and appreciate it has good value - reasonable price for an accurate outcome.
The various interview workflows are overdue to be reviewed. They have not been improved for years. Most could be simplified, e.g. "Do you need to itemize?" Several also need disambiguation - the instructions can be interpreted in multiple ways, leading to confusion and errors.
This 2024 season in particular, there seem to be more false positives being flagged during Accuracy Review and no way to report these as bugs - so this feedback is now showing up in a public review.
The various interview workflows are overdue to be reviewed. They have not been improved for years. Most could be simplified, e.g. "Do you need to itemize?" Several also need disambiguation - the instructions can be interpreted in multiple ways, leading to confusion and errors.
This 2024 season in particular, there seem to be more false positives being flagged during Accuracy Review and no way to report these as bugs - so this feedback is now showing up in a public review.
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Larpat123
from Manitowoc, WIsconsin
Verified Purchase:Yes
I've used H & R Block Software for years. I've never been disappointed with the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock