I’ve been using H & R Block software for 26 years and I couldn’t be happier. Best tax software quality and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Good software although imports could be more complete. Why can’t I get my W2 from a large provider? Why do we have to import at all - just let us log into our tax account, see everything that was reported to the IRS directly and click OK?
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
The program has bugs in it. I filled out the entire return, then had accuracy review flag a problem that was unrelated to anything I entered. I couldn't clear it without restarting the entire return, with the exact same information, only to have two totally different errors flagged, also absolutely unrelated to anything in my return ( one error wanted the date of a Roth IRA I don't even have). When I also couldn't figure out what it wanted or what it thought was wrong, I hit review and it passed. I have very low confidence in your program this year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.