Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: 1955
Verified Purchase:Yes
We have used H&R Block for years. It's easy and quick.
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jonesey111
from Ny
Verified Purchase:Yes
My return is rather simple now and the app met my needs. My only concern is that it is getting a bit pricey. You should offer a reduced rate for seniors ww2
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
easy
on February 26, 2025
Posted by: cjc59
from NY
very easy to follow and understand ,good bullet defining issues on side bars
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: almost right
Verified Purchase:Yes
overall the software made taxes straightforward however there was an issue with desiganting options on my refund. Manually I could have some deposited to my bank account however I could not get the software to crdit a portion of the return to next year's taxes.I reported it but never got a reply.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TAS007
from Orlando, FL
Verified Purchase:Yes
Uploading 1099-nnn type documents is not a feature even though I could upload a W-2. Very manually intensive vs TurboTax. Not the prettiest user interface. TurboTax calculated a different tax due amount - wasn't sure which to trust.
It did the job, the price was more reasonable compared to TurboTax.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I have used H&R Block tax software for 5 years now. Used other software before that, but will never go back. Will only use H&R Block. Software is complete and provides great instructions and the help function is wonderful.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Fairly easy interview
on February 26, 2025
Posted by: Tngtngkg
from Minocqua, WI
It was a fairly easy interview. It was cumbersome that the State Return was not automatically downloaded. You had to search and figure out how to access, which since I bought up front should have been a seamless process. I was issued a 1099 from my brokerage for a small amount. It registered a zero return. Since a 1099 was issued I felt that the 1099 should be accounted for regardless. It showed up as an error because no amount was entered which meant the Return could not be filed electronically. I ended up removing the form which probably will not be a problem? Better instructions could be have been done.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
Easy to use. Tax questions and calculations are very good. Got it at a great price
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock