Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: xg8300
from Md.
Verified Purchase:Yes
Product was easy to use but don't put too much faith in their final accuracy check. My refund was rejected by the IRS.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Flat Tax Needed
from Pennsylvania
Verified Purchase:Yes
After using Turbo Tax for 16 years I wanted a change since they linked with Intuit and Credit Karma.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I've used H&R Block tax software for four tax years and am completely satisfied with the service. It's user friendly and very thorough.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ofernandez182
from Opelika, Alabama
Verified Purchase:Yes
Easy to use. I have been using this software for years now and love it.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used this software for many years and it provides me a quick and easy way to complete my taxes. I often do other family members as well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: EGF25
Verified Purchase:Yes
Great, program has help me over he last 10 years of use. Note: I do not have overly complicated taxes to submit. But it does cover averting that I need including all the questions
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: cbhva
from VA
Verified Purchase:Yes
I have used H&R Block Deluxe for the past 5 years. I like being able to add state forms to the program.
Each time I have had to call support the person has been able to direct to the correct part of the program.
Each time I have had to call support the person has been able to direct to the correct part of the program.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Something has failed in your software program.
on February 26, 2025
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I have been using your software for about 5+ years. This may be my last time using it. E-filing has rejected my return four times. I have gone through my return that many times looking for mistakes. Your Accuracy review tells me there are no errors. But, the rejection notice says there are. It does not tell me what is wrong. Therefore, I have printed my return and mailing it.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock