Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Not the Same Functionality as Previous Years
on February 26, 2025
Posted by: bobthebrakeman
from Michigan
Verified Purchase:Yes
Have used this product for several years. Not happy with it this year. Tried a few times to import last year's data. Even though the program indicated that the import was successful, it actually did not work and I had to enter last year's data manually. Also had difficulty at times with selecting the next step or screen as I progressed through the process of completing my return.
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TomF01
from Michigan
Verified Purchase:Yes
I’ve been buying this software to do my taxes for over 20 years. Tried a competitor software once and the following year went back to H&R. Very comprehensive.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Track25
from Lakewood Colo
Verified Purchase:Yes
Like the fact that the information can be transferred from previous returns
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Kame
Verified Purchase:Yes
I have used for 4 years and am very satisfied with the process.
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern Indiana
Verified Purchase:Yes
I have been using the program for the past couple of decades and have been very happy with the ease of use and the accuracy check.
One suggestion would be to expand on the tax planning feature especially for us retirees that need to navigate the system on our own for quarterly payments and projecting incomes/tax estimates to help on health insurance planning.
One suggestion would be to expand on the tax planning feature especially for us retirees that need to navigate the system on our own for quarterly payments and projecting incomes/tax estimates to help on health insurance planning.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: LSM49
Verified Purchase:Yes
I’ve been using the software for years and have never had a problem. It works well.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Maybe never
from Indiana
Verified Purchase:Yes
Purchased the program in November. Loaded into Windows 11. Have the same problem as in 2023 with the screen not showing all the features, such as creating a new 1099 form to fill in. Contacted them last year and nothing ever happened. Long story short, you must mover cursor around until you find the "add new" position. The state program is marginal and very difficult to get correct. If you claim a std. deduction on federal, you still must input state and local taxes, property taxes, applying previous tax return to next year, etc, etc. in the federal form. There is no way to fill it in the state form.
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DLG1221
from San Diego
Verified Purchase:Yes
The software is very easy to use and seems to cover all my needs.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock