I have been using your software for a few years and seen many improvements. I was happy this year 2024.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Very easy to use and a good value. I have probably been using it for more than 20 years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
I find this software very easy to use and I like the fact that my data is on my computer and not out in the "cloud" where I feel it is way more vulnerable.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
I have vision would to be able enlarge Federal and State. It would be nice to have dark mode.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
Some data from the federal no transferred to state
on February 26, 2025
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
When filing the state (Oregon) there was a question about household income with not enough explanations/instructions. This sounds like information that I already entered for federal. Your software should know where to find it and copy over. There is still data from the federal form that you need to pass to the state (Oregon) form.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
We have been using H&R Block or Taxcut software since 1997 and have always felt like it is the best of the best (Turbo Tax having costs me an audit and subsequent penalty). However, this year to have to get into a part of income tax I hadn't had to before. Whether it was a mistake on my part, but it felt like a glitch in the software. I ended up on Google trying to figure out how to fix the "glitch". I finally got it taken care of, but that area of the software definitely needs some work. It was hard to read and understand and not easy like this software usually is.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.