Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Srt1992
Verified Purchase:Yes
Received my tax return within five days of filing!
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fontana, CA
Verified Purchase:Yes
I have bought a tax program for almost 30 years. They are aways user friendly. This year was a bit different. There were difficulties with 2 of the returns. Those 2 were not accepted by the state at first. According to the program, everything was fine. I paid for e-file, but since they weren't accepted the first time, I had to double pay for the e-file on one of the returns and triple pay on the other. That was disapointing.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: kurupt71
from Raleigh, NC
Verified Purchase:Yes
I've used H&R Block for years and very rarely do I have a problem; seems to go through seamlessly. It catches things I missed and let's me correct it before submittal.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Great Tax Software that Stood the Test of Time!
on February 26, 2025
Posted by: Teddy M
from New Jersey
Verified Purchase:Yes
It's a great tax software. I've been using it for years, since the Kiplinger days!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
3rd or 4th year I have used this software. I switched to H&R because T____ T___ would not load on my antique PC. No problems loading H&R. Thanks for making my tax season easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Great product!
on February 26, 2025
Posted by: Hoover 1
from Nc
I’ve been using this software for almost 20 years and will continue to do so.
Pros: Easy to prepare, Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Griz71
from Raleigh, NC
Verified Purchase:Yes
I’ve used this program for years now and appreciate the consistency they have maintained.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
Software should know more of what I did last year
on February 26, 2025
Posted by: Anonymous
from Austin TX
Verified Purchase:Yes
I shouldn't have to open last year's return to find and enter depreciation style and amounts and other continuation items. It doesn't instill loyalty in me to continue using your program.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock