Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Nooch
from Ohio
Verified Purchase:Yes
I have been using H&R Block Software for over 10 Years. The software is accurate and easy to use.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Printing is more difficult than it should be.
on February 25, 2025
Posted by: samy5
Verified Purchase:Yes
Program helps but it overly complex and sometimes not very handy.
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Joe3995
from Seaford, NY
Verified Purchase:Yes
I've been using the H & R Block tax software for about 25 years now, I find it to be the most thorough and user friendly tax software product available. After completing the program, I am extremely confident that not only are all forms properly completed, but that I am getting the maximum tax benefits.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lexington Ky
Verified Purchase:Yes
I have been using this software for multiple years to do my taxes. Easy to purchase and use. Filed my taxes on 2/1/2024 and got my refunds both Federal and state within 7 days.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jtp0
Verified Purchase:Yes
Program generally is good, but it could be better. For example, if you’re already paying extra for a state program, at least 1 state eFile should be included at no additional cost. Also, the SC state program is missing a crucial form TC-1 for certain tax credits. You can get it from the state, but you’re not able to file the state return online since that missing form must accompany your return.
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Good Product - weakness on the MI State Return
on February 25, 2025
Posted by: Anonymous
from Haslett MI
Verified Purchase:Yes
I have used the H&R Block tax software for several years and have been very satisfied with it. I have a concern with the way the software works for the State of Michigan tax return, beginning with the 2023 tax year. A law passed in February 2024 which provides retirees with tax relief on their retirement benefits, such as pension and IRA payments reported on a 1099-R. I failed to enter the distribution type (private) for my retirement and pension benefits and did not get the proper subtraction to income that I was allowed. Not selecting that distribution type should have shown as an error in the software, but it did not. I also suggest the software should provide a "What's New" overview for the Federal return and whichever state that you select, so you can see, at a glance, what new laws may impact your own tax situation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: BillPA
Verified Purchase:Yes
Doing my taxes was for the most part straight forward, no issues. I've used this software for several years now, and find it way more easy to do my taxes compared that other big name. One minor issue that arose. Entering the password for online downloads is awkward. On any of the forms downloaded, the password has tow spaces to make noting it easier. I cut and paste these, but the software does not allow spaces, so the last two valid characters are dropped. This necessitated editing the pasted password, then entering the two truncated letters.
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great Software
on February 25, 2025
Posted by: Mary1957R
from Arizona
Great Software, been using H&R Block Software for about 10 years and will use again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock