Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,387 Reviews)
Rating breakdown 119,387 reviews
5 Stars
80,581
4 Stars
21,454
3 Stars
7,248
2 Stars
3,950
1 Star
6,154
85%of customers recommend this product.
(
35,097 out of
41,405)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Seattle
Verified Purchase:Yes
Have used for many years now. It’s easy to use and guides me through everything.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: FedMO user
Verified Purchase:Yes
Trouble might happen since the IRS support has almost vanished. H.R. Block maybe more solid. Updates to both Federal or State versions maybe delayed for updates since the IRS support may have vanished on updates to the forms, also.
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Akron Ohio
Verified Purchase:Yes
Have used their software fo years. Usually very satisfied, but there was an issue this year with the state taxes.Easy to use. Fed refund received in 10 days from filing thru them.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Les67
from St. Cloud, MN
Verified Purchase:Yes
It took me about 3 hours to do my taxes. It wasn't too hard to figure out. And I just got my refund last Thursday.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Grammy12
from Portland Oregon
Verified Purchase:Yes
I purchase every year and am still always surprised at the accuracy and simplicity. As a former licensed tax preparer, I appreciate the diversity of what you can do and the speed at which you can complete your return. Well worth the investment. I'm especially a fan of the included free efiles!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
H n R Block and Windows11 need to work together.
on February 25, 2025
Posted by: Cindersintheplains
from midwest
Verified Purchase:Yes
I bought Deluxe Fed n State thinking I could do my taxes -Like I have done every year for the last 16years. But since I had upgraded my computer to windows 11. The download would not work on my computer. Had to borrow a relatives laptop with windows 10 to do my taxes. Very inconvenient to say the least. Am hoping Next Year H n R Block and Windows 11 will work out issues so I can do my taxes with ease again, IF NOT definitely changing software companies.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mindanao, Philippines
Verified Purchase:Yes
Been using H&R for several years now. It has gotten better and lets me do my taxes very quickly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mitch 2
from Pompano Beach, Florida
Verified Purchase:Yes
I have purchase the H&R Block Deluxe software for MANY years. Always works fine, easy to navigate and fast to download.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock